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Case Study

Full - Scale Restoration Uncovering the Hidden Damage

Water damage-restoration-reconstruction-hidden leak-mold damage

The Challenge

At ServiceMaster by Glenn's, we're often called for inspections on water damage of all kinds.  What starts as a simple leak can sometimes reveal hidden damage-and lead to a full-scale restoration. 

Recently, a condo located in the Moorings, where a seemingly minor leak turned into a multi-phase project.  A compromised drain in a second-floor shower had caused water to travel behind the walls, seeping into a closet and bedroom.  Because it was a slow, hidden leak, it had gone undetected resulting in mold growth.

Our Solution

Uncovering the Hidden Damage 

Once air quality testing confirmed mold was present, our expert team stepped in for a thorough inspection. What we found was more than just the recent leak older, previously undetected water damage had affected multiple areas of the home.

  • Removed contaminated materials, including drywall, baseboards and flooring.
  • Performed a Micro-Clean using HEPA-filter vacuums, eco-friendly disinfectants and air fogging machines to eliminate contaminants.
  • Our team worked closely with the homeowner and property staff to ensure all necessary repairs were completed.

After fully mitigating the damage, our team transformed this home from top to bottom with;

  • Fresh paint throughout
  • New flooring installation
  • Additional upgrades and recommendations.
  • Replacement of the hot water heater.

The Result

What began as an inspection evolved into a complete restoration, exceeding the homeowner's expectations.  They were thrilled with the transformation and excited to move back into their home. 

At ServiceMaster by Glenn's we're not just about fixing water damage - We're about restoring homes and peace of mind.